Winning by Design

FCTG SPICED breakout hub

Three learner breakout pages for the Flight Centre Travel Group workshop, July 28 to 29, 2026. Pick the brand for the room to set all three breakouts at once, or leave it un-set so each room chooses its own scenario. Learners can switch brands at any time.

Pick the brand for this room

No brand set. The breakouts open in the mixed-room state and ask each room to pick a brand to begin.

Breakout 1 · 12 min

The SPICED briefing

Groups pick a real opportunity and turn it into a tight SPICED briefing, keeping validated customer language separate from seller assumptions.

Open breakout 1

Breakout 2 · 14 min

The discovery conversation

The main practice block. The brand decides whether the group runs role-play, call review, or both.

Open breakout 2

Breakout 3 · 13 min

The Impact ladder

Teams take the pain from Breakout 2, climb from rational to emotional impact, then anchor it to a critical event.

Open breakout 3

How to run a breakout

One person shares their screen and opens the breakout page. The chosen brand shows at the top.
If the room spans more than one brand, leave it un-set and let the group pick its own card.
Copy the prompt into your AI assistant, work the follow-up questions as a group, and keep the conversation moving.
If the AI stalls or access is blocked, use the fallback sample output on the page and carry on from there.

Proprietary and confidential. For the Flight Centre Travel Group SPICED workshop only.